888.530.9112 | 414.431.4777

IP Office Techs

Nationwide Sales and Service of Business Telephone Systems

HARDWARE

The IP500V2 hardware consists of the chassis, cards, daughter boards for the cards, and external modules.  Need help navigating the design of an IP Office System, call us at 888.530.9112

Jump to these components:   Cards |  Daughter Boards  |  Expansion Modules  |  Accessories

IP500V2 Chassis


The cards shown below slide into the 4 slots in the chassis above.  The daughter boards are fitted on top of the cards to give them added functionality.  The external modules provide the bulk addition of ports, usually in quantities of 8, 16, or 30 and are stacked above the IP500V2 chassis in a rack. The IP500V2 chassis includes the mother (main) board with processor, power supply and connectors on the back. Rack and wall mount kits are additional and described under accessories at the end of this page.

Combo Card V1

  • 6 digital phones on ports 1-6
  • 2 analog phones on port 7-8
  • 4 analog trunk lines on ports 9-12
  • 10 VCM channels for IP phones & SCN links
  • Max 2 per IP500V2


700476013 / Release 6.1(20) or 7.0(12) +

Combo Card V2

  • 6 digital phones on ports 1-6
  • 2 analog phones on port 7-8
  • 4 analog trunk lines on ports 9-12
  • 10 VCM channels for IP phones & SCN links
  • Has improved low noise, echo reducuction
  • Faciilitates impedance matching on analog trunk lines
  • Max 2 per IP500V2

700504556 / Release 8.1(63) +

Digital Phone 8 Card


  • 8 digital phones on ports 1-8
  • Ports for daughter board expansion on port 9-12
  • Max 3 per IP500V2



700417330 / Release 5.0+

Analog Phone 8 Card

  • 8 analog phones on ports 1-8
  • Ports for daughter board expansion on port 9-12
  • With analog trunk daughter board provides an option for 1 power failure analog extension
  • Max 4 per IP500V2

700417231 / Release 5.0+

Analog Phone 2 Card


  • 2 analog phones on ports 1-2
  • Ports for daughter board expansion on port 9-12
  • Max 4 per IP500V2




700431778 / Release 5.0+

Unified Communication Module


  • The C110 Unified Communication Module (UCM) is an IP500 base card that includes a Linux operating system running Voicemail Pro and/or One-X Portal
  • Automatically enables Preferred Edition w/out license but still needs an Essential license
  • Users possible total: 200
  • Simultaneous One-X sessions: 50
  • Max Voicemail ports: 20 w One-X, 40 alone
  • Can handle 6 Small Commuinity Network sites
  • 4 VM ports enabled more available w licenses

700501442

VCM 32 Card V1

  • Provides 32 voice compression channels for IP (SIP) trunks, IP phones and smalll community networks
  • Ports for daughter board expansion on port 9-12
  • For rel 5 and lower: provides 4 vcm channels, more available by purchasing licenses up to 32 channels
  • For rel 6 and higher: All 32 channels enabled
  • and includes 12 Avaya endpoint licenses
  • Max 2 per IP500V2

700417389

VCM 32 Card V2


  • Provides 32 voice compression channels for IP (SIP) trunks, IP phones and smalll community networks
  • Ports for daughter board expansion on port 9-12
  • For rel 8.1 and higher: all 32 channels enabled
  • 148 VCM channels max in an IP500 system
  • Max 2 per IP500V2



700504031

VCM 64 Card V1


  • Provides 64 voice compression channels for IP (SIP) trunks, IP phones and smalll community networks
  • Ports for daughter board expansion on port 9-12
  • For rel 5 and lower: provides 4 vcm channels, more available by purchasing licenses up to 64 channels
  • For rel 6 and higher: All 64 channels enabled and includes 12 Avaya endpoint licenses
  • Max 2 per IP500V2

700417397

VCM 64 Card V2


  • Provides 64 voice compression channels for IP (SIP) trunks, IP phones and smalll community networks
  • Ports for daughter board expansion on port 9-12
  • For rel 8.1 and higher: all 64 channels enabled
  • 148 VCM channels max in an IP500 system
  • Max 2 per IP500V2



700504032

Legacy Card Carrier Card (LCC)


  • Provides a platform for using components of the IP400 system including:
  • PRI Card - 1 and 2 port daughter boards
  • 4 port analog trunk daughter board (ATM4)
  • VCM 4, 8, 16, 24, or 30 daughter boards
  • Max 2 per IP500V2

700417215

4 Port Module Expansion Card


  • Expands the 8 built-in expansion ports
  • on the back of the IP500 platform to a total of 12
  • Expansion ports are used for IP Office rack mount modules shown below and in the IP400 versions
  • Max 1 per IP500V2





700472889

ETR 6 Card (Partner Phones)


  • Used for connecting up to 6 legacy Partner phones
  • Ports for daughter board expansion on port 9-12
  • Requires rel 7.0 + on IP500V2
  • Does not work with IP500V1 Systems
  • Max 3 per IP500

700476039

TCM 8 Card (Nortel Phones)


  • Used for connecting up to 8 legacy Nortel phones
  • Ports for daughter board expansion on port 9-12
  • Requires rel 7.0 + on IP500V2
  • Does not work with IP500V1 Systems
  • Max 4 per IP500

700500758

Analog Trunk 4 V1 Daughter Board


  • Adds 4 analog phone lines (trunks) to selected cards
  • Provides DTMF, Caller ID (CLID), & busy tone detection
  • Provides selectable echo cancellation - 8, 16, 32, 64, 128
  • Power failure transfer - with analog phone base card, during power failure, phone port 1 goes to trunk 9
  • Trunk lights for in use only
  • Max 4 per IP500 unit
  • Compatable w 6.1(20)+, 7.0(12)+, 8.0+

700417405

Analog Trunk 4 V2 Daughter Board


  • Adds 4 analog phone lines (trunks) to selected cards
  • Provides DTMF, Caller ID (CLID), & busy tone detection
  • Provides automatic echo cancellation: default on
  • Power failure transfer - with analog phone base card, during power failure, phone port 1 goes to trunk 9
  • Trunk lights for in use, connected, or idle
  • Max 4 per IP500 unit
  • Compatable w 6.1(20)+, 7.0(12)+, 8.0+


700503164

PRI 1 Port Daughter Board


  • Adds 1 PRI port to selected cards above
  • Connect PRI to port 9 of main card
  • Supports 23B+1D, NI2, and ATT modes
  • Starts w 8 channels activated, additional channels available by purchasing licenses
  • Max 4 per IP500 control unit
  • Compatible w release 4.1+

700417439 

PRI 2 Port Daughter Board

  • Adds 2 PRI ports to selected cards above
  • Connect PRI to port 9 and 10 of main card
  • Supports 23B+1D, NI2, and ATT modes
  • Starts w 16 channels activated, 8 per port, additional channels available by purchasing licenses
  • Max 4 per IP500 control unit
  • Compatible w release 4.1+

700417462

IP500 Digital 16 Module (Avaya Phones)


  • Provides an additional 16 digital station (DS) ports for digital telephones
  • Same functionality as the IP400 Digital Station 16 V2 but with matching exterior of IP500 control unit
  • Supported by IP Office core software level 2.1(31) minimum IP403, IP406 V1, IP406 V2, and IP412
  • IP500 running R4.2 or earlier; Professional Edition is required
  • IP500 running R5.0 or higher IP500 V2 running R6.0 or higher IP500 V2 running IP Office Partner Version
  • Digital station ports for use with 1400, 2400, 4400, 5400, and 6400 series digital telephones. Also compatible with 3810 wireless telephone.
  • Also compatible with 9500 series digital phones on IP Office R7.0 or higher
  • Part 700449499

IP500 Digital 16A Module (Nortel Phones)


  • Provides an additional 16 digital TCM ports for Nortel digital telephones
  • Allows you to add or migrate Nortel digital telephones to IP Office Connections made through RJ21 connector
  • Supported on IP500 V2 running IP Office 7.0 running in IP Office mode or Quick Version mode; IP Office 8.0 or higher running Basic Edition or higher
  • Digital station ports for use Nortel M7000 and T7000 digital phones
  • Also compatible with Nortel 4100 and 7400 series phones when used with a Digital Mobility Solution
  • Part 700449499

IP500 Digital 16B Module (Avaya or Nortel Phones)


  • Provides an additional 16 digital station ports for digital telephones
  • Added functionality for IP Office 9.0 or higher - Module can support either DS ports or TCM ports, but not both simultaneously
  • On IP Office 8.0 or 8.1, the Avaya Digital Station 16B only supports DS ports
  • On IP Office 9.0 or higher, both DS ports and TCM ports are supported but not simultaneously
  • DS ports support Avaya 1400, 2400, 5400, and 9500 series telephones
  • TCM ports support Avaya/Nortel M7000 and T7000 series telephones
  • Part 700501585

IP500 Digital 30 Module (Avaya Phones)


  • Provides an additional 30 digital station (DS) ports for digital telephones
  • Same functionality as the IP400 Digital Station 30 V2 but with matching exterior of IP500 control unit
  • Supported by IP Office core software level 2.1(31) minimum
  • IP403, IP406 V1, IP406 V2, and IP412 IP500 running R4.2 or earlier; Professional Edition is required
  • IP500 running R5.0 or higher
  • IP500 V2 control unit running R6.0 or higher
  • Digital station ports for use with 1400, 2400, 4400, 5400, and 6400 series digital telephones.
  • Also compatible with 3810 wireless telephone. Also compatible with 9500 series digital phones on IP Office R7.0 or higher
  • Part 700426216

IP500 Digital 30A Module (Nortel Phones)

  • Provides an additional 30 digital TCM ports for Nortel digital telephones, 16 port model shown
  • Allows you to add or migrate Nortel digital telephones to IP Office Connections made through 2 RJ21 connectors
  • Supported on IP500 V2 running IP Office 7.0 running in IP Office mode or Quick Version mode
  • Digital station ports for use Nortel M7000 and T7000 digital phones
  • Also compatible with Nortel 4100 and 7400 series phones when used with a Digital Mobility Solution
  • Part 700500698

IP500 Digital 30B Module (Avaya or Nortel Phones)


  • Provides an additional 30 digital station ports for digital telephones
  • Added functionality for IP Office 9.0 or higher - Module can support either DS ports or TCM ports, but not both simultaneously
  • On IP Office 8.0 or 8.1, the Avaya Digital Station 30B only supports DS ports
  • On IP Office 9.0 or higher, both DS ports and TCM ports are supported but not simultaneously
  • DS ports support Avaya 1400, 2400, 5400, and 9500 series telephones
  • TCM ports support Avaya/Nortel M7000 and T7000 series telephones
  • Part 700501586

IP500 Phone 16 Module


  • Provides an additional 16 Plain Ordinary Telephone (POT) ports for use with analog telephones
  • Same functionality as the IP400 Phone 16 V2 but with matching exterior of IP500 control unit
  • Supported by IP Office core software level 2.1(36) minimum IP403, IP406 V1, IP406 V2, and IP412
  • IP500 running R4.2 or earlier; Professional Edition is required
  • IP500 running R5.0 or higher
  • IP500 V2 running R6.0 or higher
  • Part 700449507

IP500 Phone 30 Module


  • Provides an additional 30 Plain Ordinary Telephone (POT) ports for use with analog telephones
  • Same functionality as the IP400 Phone 30 V2 but with matching exterior of IP500 control unit
  • Supported by IP Office core software level 2.1(36) minimum
  • IP403, IP406 V1, IP406 V2, and IP412
  • IP500 running R4.2 or earlier; Professional Edition is required
  • IP500 running R5.0 or higher
  • IP500 V2 running R6.0 or higher
  • Part 700426224

IP500 Trunk 16 Module


  • Provides an additional 16 analog trunks to your IP Office system
  • Supports both loop start and ground start
  • Trunk ports 1 and 2 automatically switch to power fail sockets on the rear of the unit during power outage
  • Supported on IP500 and IP500 V2 control units
  • On IP Office Partner Version, Norstar Version, and Quick Version, only one IP500 Analog Trunk 16 module is supported
  • Part 700449473

IP500 Rack Mounting Kit


  • The Avaya IP500 control unit and IP500 external expansion units can be rack mounted into 19-inch rack systems if required. 
  • The rack mount can be adjusted to several positions on the IP500 unit depending on environmental requirements.  
  • Part 700429202

IP500 Wall Mounting Kit (basic)


  • The Avaya IP500 Wall Mounting Kit provides all the hardware required.
  • Mount the IP500 or IP500 V2 control unit onto flat plywood, or drywall with appropriate wall anchors installed.  
  • Part 700430150

IP500 Wall Mounting Kit V2 (with covers)


  • Mounts IP500, IP500 V2, or IP500 external expansion modules. Incorporates cable routing at the front and rear of the unit.
  • Allows orientation of the base card slots to the left or to the right.
  • Includes wall mounting brackets and screws, cable covers, & mesh flame screen.
  • Part 700500923

Avaya IP500 V2 System SD Card Mu Law


  • The Avaya IP500 V2 System SD card is required when running an Avaya IP500 V2 control unit. 
  •  It provides embedded messaging voicemail as well as the IP Office operating system environment.  
  • Part 700479710

New Customer Form


Quote Design Form 


Click the above links to get  started with IP Office Techs!

Subscribe to our newsletters!


choose from the following newsletters...




Can't get fast relaible service from your current Avaya Partner? 

We can service all Avaya IP Office Systems, no matter who has installed it.  We can tidy up the programming, repair or replace parts, troubleshoot phone company issues, set up features you did not know existed, and all done quickly at a reasonable rate. Fill out our form or call us at 414.431-4777.

Please fill out our new customer form to start with us even faster!  We call even on weekends!  Click the below link

New Customer Form 


Our Own YouTube Channel

Since 2017, we have complete sets of videos that mirror our in-person training classes.  Visit the page here.

IP Office Server Edition

Not only do we sell and support it, we live it.  Our office runs on Server Edition. This server based platform is designed for the new world of VoIP telephony and interconnected sites. It is managed from a single menu-driven  console with seamless connections between sites.  And did we forget to mention collaboration?  

Read More...


We Now Sell and Support Mitel VoIP Phone Systems!

Call us to get a quote or service for your Mitel 5000 or MiVoice 50 System.


New Customers Wanted

We want you as our customer. Did you know top Avaya Business Parters call us to to provide technical services for their own customers?  Why not go direct! Fill out our 

Easy Web Form and check off what you are interested in. We'll call you back real soon. 


Huge IPO Download Site

Checkout our new downloads site - sales materials, technical docs - the works, all organized for ease in finding what you need.  ipoffice-service.com


Remote Support

We can help you program your system remotely, no matter where you are!  Check out our Remote Support  page.


Hot Files & Downloads

IP Office Release 11


More Choices

When you ask us to provide a quote we can prepare two or three different quotes for any budget requirements. 


We'll quote on a new system, using all-new components and phones or a combination of new and gently used off-lease components. Off-lease phones are fully upgradable to the newest relase IP Office and  provide a very affordable system package.


If you have an older Nortel or Norstar system we can suggest upgrades to your existing system. You can even use your Nortel phones on a new or off-lease Avaya IP Office!  


Lease a System

Competitive Lease Plans Now Available!


Facebook

Like our Facebook page at facebook.com/ipofficetechs


We Do It All

Star2Star Hosted Solutions

Avaya IP Office Installation

Avaya IP Office Service

Avaya IP Office Upgrades

Avaya IP Office Programming

Avaya IP Office Leasing

Avaya IP Office Sales

Avaya IP Office Consulting

Avaya Project Management

Avaya IP Office Maintenance

Avaya IP Office SIP Trunking