888.530.9112 | 414.431.4777

IP Office Techs

Nationwide Sales and Service of Business Telephone Systems

December 2017: IP Office Techs is pleased to announce that we have successfully integrated our smartphones into our IP Office System (release 10.1) at our location.  It connects whether on the local network or through the Internet when we are outside of the office.  We are ready to provide this exciting feature for you too.

Below is a quick video we made to give you an idea of how the app looks on an Android phone, along with the features.

We are using it as a true roaming VoIP phone, the call control and audio come over the IP connection and not the cellular network, therefore calls placed to our extensions come in instantly - no relaying through the celliular network. Our setup mirrors our in-house deskphone, whearas incoming calls to our extension ring both the standard IP or digital deskphone and the smartphone simultaneously.

There are some pre-requisites for this useful feature, including at least a release 9.1 upgrade, and power user or telecommuter licenses. A second IP address and domain or sub-domain is required for external registration, and some patience.  We will need to work with your network people closely to meet all the network and security certificate requirements.  But it's worth it.  You will also need a separate server to host the Avaya one-x application server, and that is part of the Preferred Package, which may be an upgrade for you.  If you have the IP 500V2 PBX with Preferred/Advanced Edition or IP Office Server Edition, you are most of the way there.

Imagine picking up your group calls or directed calls anywhere - at the same time as the phones ring at the office.  Other people that are hooked in via  IP Office One-X clients on their smart phones have visible status indicators on your smartphone. You will be able to hold, park, transfer or pickup a parked call from anywhere you have an Internet connection. Voicemail is a breeze and call history is extensive. This solution is ready for prime time with your road warriors.

IP OFFICE TECHS   |   888.530.9112

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Can't get fast relaible service from your current Avaya Partner? 

We can service all Avaya IP Office Systems, no matter who has installed it.  We can tidy up the programming, repair or replace parts, troubleshoot phone company issues, set up features you did not know existed, and all done quickly at a reasonable rate. Fill out our form or call us at 414.431-4777.

Please fill out our new customer form to start with us even faster!  We call even on weekends!  Click the below link

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Our Own YouTube Channel

Since 2017, we have complete sets of videos that mirror our in-person training classes.  Visit the page here.

IP Office Server Edition

Not only do we sell and support it, we live it.  Our office runs on Server Edition. This server based platform is designed for the new world of VoIP telephony and interconnected sites. It is managed from a single menu-driven  console with seamless connections between sites.  And did we forget to mention collaboration?  


We Now Sell and Support Mitel VoIP Phone Systems!

Call us to get a quote or service for your Mitel 5000 or MiVoice 50 System.

New Customers Wanted

We want you as our customer. Did you know top Avaya Business Parters call us to to provide technical services for their own customers?  Why not go direct! Fill out our 

Easy Web Form and check off what you are interested in. We'll call you back real soon. 

Huge IPO Download Site

Checkout our new downloads site - sales materials, technical docs - the works, all organized for ease in finding what you need.  ipoffice-service.com

Remote Support

We can help you program your system remotely, no matter where you are!  Check out our Remote Support  page.

Hot Files & Downloads

IP Office Release 11

More Choices

When you ask us to provide a quote we can prepare two or three different quotes for any budget requirements. 

We'll quote on a new system, using all-new components and phones or a combination of new and gently used off-lease components. Off-lease phones are fully upgradable to the newest relase IP Office and  provide a very affordable system package.

If you have an older Nortel or Norstar system we can suggest upgrades to your existing system. You can even use your Nortel phones on a new or off-lease Avaya IP Office!  

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