888.530.9112 | 414.431.4777

IP Office Techs

Nationwide Sales and Service of Business Telephone Systems

IP Office Techs supports other telecom companies as a subcontractor. We also would like to partner with other telecom companies to help onsite with our customers in states other than Wisconsin or Illinois (see bottom of page)

SUBCONTRACTING IP OFFICE TECHS

We will service your customers in a similar non-descript vehicle to the one shown, and represent ourselves as your employee.  

We will fill in any necessary tickets, call you when arriving and departing and give you a synopsis of what was done. On the same day.  

If required, we will also provide you with our W-9 and Certificate of Insurance. We carry Workmans Comp. We are also happy to fill in a skills assessment and other documents, usually within 24 hours.

Call us today to discuss rates and availability.  We can typically service same or next day.  We primarily work with Avaya IP Office (our flagship product), Mitel, Asterisk (FreePBX - Elastix - etc) and Nortel systems (Norstar- CICS - MICS BCM) - We can service the Option 11,61 CS1000 series remotely. 

We also are very proficient in troubleshooting Enterpise Avaya, including CM, Definity, Audix, Octel, Aura, Prologix and the S Series of Avaya Enterprise products such as the S8300, S8500 and their associated G series gateways. Our techs carry copies of Avaya ASA and Putty as well as serial connectors should the need arise. 

Upon request, we can also work on other systems, provided you supply a remote tech support engineer.  In this fashion we have helped companies work on their customer's Siemens, and other large Enterprise systems.  The largest system we have worked on had 5000 users. We have remote hot spot connectivity if your techs need to log in locally.

We will gladly be your eyes and ears to install or service almost any system as needed!

We want to be in your database, fill in our vendor form now, or just call in and we'll get your info and contracting needs over the phone.

AREAS COVERED FOR ONSITE SERVICE

Our network operation center is based in Milwaukee Wisconsin.  Hourly trip charges for our NOC techs apply for calls outside of the Milwaukee metro area. We have traveled to customers in Illinois, Indiana, and Iowa with our vehicles and have flown as far as Alaska for service work. 

REMOTE SERVICE AND PROGRAMMING WORK

We can assist in programming remotely as long as we can gain access to the system via a network connecton. We recommmend Teamviewer for ad hoc access, for longer engagements we use Splashtop and will send you a link for deployment to a managerment PC or laptop. We no longer have dial up access.

PROGRAMMING ASSISTANCE

Often we help out installers who are unfamiliar with certain aspects of the IP Office and since our remote access methods allow the local installer to interact, we will walk them through the issue and help train then on the features or troubleshootnig methods needed for your customer. 

WORK FOR US AS A SUBCONTRACTOR

If you are an owner of a telecom company and have skilled techs in the Avaya and/or Nortel space, we want to be in your database! Please fill in our vendor form now, and we'll call you when something comes up in your area. 


888.530.9112


New Customer Form


Quote Design Form 


Click the above links to get  started with IP Office Techs!

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Can't get fast relaible service from your current Avaya Partner? 

We can service all Avaya IP Office Systems, no matter who has installed it.  We can tidy up the programming, repair or replace parts, troubleshoot phone company issues, set up features you did not know existed, and all done quickly at a reasonable rate. Fill out our form or call us at 414.431-4777.

Please fill out our new customer form to start with us even faster!  We call even on weekends!  Click the below link

New Customer Form 


Our Own YouTube Channel

Since 2017, we have complete sets of videos that mirror our in-person training classes.  Visit the page here.

IP Office Server Edition

Not only do we sell and support it, we live it.  Our office runs on Server Edition. This server based platform is designed for the new world of VoIP telephony and interconnected sites. It is managed from a single menu-driven  console with seamless connections between sites.  And did we forget to mention collaboration?  

Read More...


We Now Sell and Support Mitel VoIP Phone Systems!

Call us to get a quote or service for your Mitel 5000 or MiVoice 50 System.


New Customers Wanted

We want you as our customer. Did you know top Avaya Business Parters call us to to provide technical services for their own customers?  Why not go direct! Fill out our 

Easy Web Form and check off what you are interested in. We'll call you back real soon. 


Huge IPO Download Site

Checkout our new downloads site - sales materials, technical docs - the works, all organized for ease in finding what you need.  ipoffice-service.com


Remote Support

We can help you program your system remotely, no matter where you are!  Check out our Remote Support  page.


Hot Files & Downloads

IP Office Release 11


More Choices

When you ask us to provide a quote we can prepare two or three different quotes for any budget requirements. 


We'll quote on a new system, using all-new components and phones or a combination of new and gently used off-lease components. Off-lease phones are fully upgradable to the newest relase IP Office and  provide a very affordable system package.


If you have an older Nortel or Norstar system we can suggest upgrades to your existing system. You can even use your Nortel phones on a new or off-lease Avaya IP Office!  


Lease a System

Competitive Lease Plans Now Available!


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We Do It All

Star2Star Hosted Solutions

Avaya IP Office Installation

Avaya IP Office Service

Avaya IP Office Upgrades

Avaya IP Office Programming

Avaya IP Office Leasing

Avaya IP Office Sales

Avaya IP Office Consulting

Avaya Project Management

Avaya IP Office Maintenance

Avaya IP Office SIP Trunking