888.530.9112 | 414.431.4777

IP Office Techs

Nationwide Sales and Service of Business Telephone Systems


StarSystem® Cloud/Hybrid Architectures                                       

Star2Star empowers global business success with a Full Spectrum Communications Solution that tailors to fit your unique goals. With options ranging from Cloud to Hybrid, rest assured that we deliver the advanced features, cost savings, and reliable solutions your business needs in order to thrive in today's fast-paced marketplace.

StarSystem® Cloud

If your business employs exceptional Internet service, StarSystem® Cloud allows you to leverage the power of the cloud.

Features
  • Available both domestically and internationally
  • Multi-tenancy configuration, setup, and support
  • Tiered access
  • Flexible user roles
  • Multilingual
  • Fully customizable and responsively designed admin portal
  • Provisioning and order system for low-touch configuration and installation, logistics support, and ongoing management
  • Simplified and streamlined billing

StarSystem® Hybrid

This innovative architecture delivers the benefits of both on-premise and hosted solutions by combining the best of both worlds. Our award-winning, patented cloud architecture guarantees 99.999% uptime reliability.

Features
  • Unified voice, conference, video, chat, mobile, fax, presence management, and more in one, easy-to-use platform
  • Voice traffic optimization and SD-WAN controls for unrivaled call quality and adaptation to network changes
  • Built-in Quality of Service (QoS), edge traffic shaping, and disaster recovery
  • End-to-end customization options with our integration platform, StarPaaS


StarBox® Voice Optimized SD-WAN Family


Each Star2Star Hybrid system includes a StarBox® Voice Optimized SD-WAN that connects to one of our data centers. This tool allows us to manage and monitor the quality of your phone system and helps us guarantee 99.999% reliability and substantial costs savings.

A StarBox is an edge router installed between your firewall and Internet connection.  It is tranparent and can be used in bridge mode to preserve your outside IP address connectivity to any systems you have on your LAN.  Its main purpose is to traffic shape the data so that voice traffic has priority over data so that there are no voice dropouts.  Voice traffic typically takes up only 5% of your total bandwidth, but needs to be protected.  This is the element that makes the Star2Star system unique and more reiable than other hosted solutions. The StarBox also includes the ability to route internal calls, and also provide a central repository for any update files to the VoIP phones.

Features
All 3 models are equipped with the same interface and feature set:
  • Voice Optimized SD-WAN controls and prioritization
  • Edge traffic shaping for voice and data
  • Unparalleled visibility and adaptation to network changes
  • Flexible networking configuration with dual WAN ports for Automatic WAN failover
  • VoIP gateway and local survivability
  • Secure, always-on call recording
  • Zero admin, centrally managed
  • Manage multiple locations from a single screen
  • Integrated 24/7/365 monitoring and remote management
  • All solid state, low power consumption (as low as 6W)
  • Long life, high reliability

Featuring the full line of High Definition Polycom Phones


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Can't get fast relaible service from your current Avaya Partner? 

We can service all Avaya IP Office Systems, no matter who has installed it.  We can tidy up the programming, repair or replace parts, troubleshoot phone company issues, set up features you did not know existed, and all done quickly at a reasonable rate. Fill out our form or call us at 414.431-4777.

Please fill out our new customer form to start with us even faster!  We call even on weekends!  Click the below link

New Customer Form 


Our Own YouTube Channel

Since 2017, we have complete sets of videos that mirror our in-person training classes.  Visit the page here.

IP Office Server Edition

Not only do we sell and support it, we live it.  Our office runs on Server Edition. This server based platform is designed for the new world of VoIP telephony and interconnected sites. It is managed from a single menu-driven  console with seamless connections between sites.  And did we forget to mention collaboration?  

Read More...


We Now Sell and Support Mitel VoIP Phone Systems!

Call us to get a quote or service for your Mitel 5000 or MiVoice 50 System.


New Customers Wanted

We want you as our customer. Did you know top Avaya Business Parters call us to to provide technical services for their own customers?  Why not go direct! Fill out our 

Easy Web Form and check off what you are interested in. We'll call you back real soon. 


Huge IPO Download Site

Checkout our new downloads site - sales materials, technical docs - the works, all organized for ease in finding what you need.  ipoffice-service.com


Remote Support

We can help you program your system remotely, no matter where you are!  Check out our Remote Support  page.


Hot Files & Downloads

IP Office Release 11


More Choices

When you ask us to provide a quote we can prepare two or three different quotes for any budget requirements. 


We'll quote on a new system, using all-new components and phones or a combination of new and gently used off-lease components. Off-lease phones are fully upgradable to the newest relase IP Office and  provide a very affordable system package.


If you have an older Nortel or Norstar system we can suggest upgrades to your existing system. You can even use your Nortel phones on a new or off-lease Avaya IP Office!  


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Competitive Lease Plans Now Available!


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We Do It All

Star2Star Hosted Solutions

Avaya IP Office Installation

Avaya IP Office Service

Avaya IP Office Upgrades

Avaya IP Office Programming

Avaya IP Office Leasing

Avaya IP Office Sales

Avaya IP Office Consulting

Avaya Project Management

Avaya IP Office Maintenance

Avaya IP Office SIP Trunking