Sales & Service
Toll Free: 888.530.9112
Milwaukee: 414.431.4777
Chicago: 312.224.8521
IP OFFICE TECHS, specializes in Business Telephone Installation and Service. We currently service Avaya and Nortel Telephone Systems as well as all related network components such as Ethernet Switches and Firewall-VPN devices. We service Avaya Systems such as IP Office, Partner, Legend, Magix, and Definity. Nortel systems such as the Norstar CICS., MICS, BCM, and Compact Systems. We work directly with companies or businesses - or with other phone companies or installation companies that require local service or remote programming for their customers. We are fully insured and are also on the CCR for Goverment projects.
REMOTE SUPPORT Our certified Avaya Techs can help you out remotely for a variety of programming and setup issues. We bill by the hour or save with our 4 hour Remote Support Pack.
Learn More
INSTALLATION If you would like a quote on a new system, cabling, upgrades, phones, or licenses, please do not hesitate to let us know your needs. Our prices are very competitive and we offer you telecom and networking support to help you get connected! Request a quote by choosing the last item under Browse by Category on the left: System Design Request.
VOICE OVER IP Avaya's exciting new offerings include IP-based phones with a built-in VPN client! This allows us to provide you with a truly plug and play solution for branch offices and home workers. No configuration of the firewall is needed at the remote end. Learn how the IP Office System can provide you with this valuable feature. Click Here
LEASING We provide Leasing of Avaya IP Office Systems for as little as $211 per month - inlcuding a large feature package, voicemail, and desktop applications that work with your phone.
TRAINING We Provide Training on the Avaya IP Office Phone System , Magix, and Partner to installation companies and end users of these platforms, giving them the hands-on experience to become proficient with the system. This can be done over the phone with a remote connection to your network or on-site. Call (414) 431-4777 for availability and details.
WHAT WE COVER Our experienced service techs will provide competent repairs for your phone system or network. We provide installation, design, service, and maintenance of the following systems:
- Avaya IP Office and related software such as Voicemail Pro
- Avaya Partner
- Avaya Legend Magix
- Avaya Legend Definity
- Installation Support and Programming for Communication Manager (CM)
- Intuity Audix Voicemail
- Nortel Norstar (all models)
- Call Centers
- Network Infrastructure related to phones including QoS and VoIP
- Network Wiring and Testing
- Multi-Site IP -Based Phone Networks
SERVICES We offer the following services to provide you with a complete life cycle for phone system installation from assessment to training and followup.
- Phone System Migration Plan
- Specification and Design
- Implementation and Testing
- Business Phone Project Management
- System Review Consultation and Report
- Replacement of Warranty Avaya Phones and Common Components (PBX etc)
- Network Analysis
- Onsite Training (individual or classroom)
- Full-Scale Presentations with live equipment, VoiP demonstration, and video projector presentation with handouts.
INTEGRATION The selection of systems and services have been carefully chosen to complement each other and provide a complete solution for your organization's communication needs. Taking the phone user's experience into consideration, we deliver the latest proven technologies and solutions to you.
LOCATION Located centrally in Milwaukee, Wisconsin our Avaya certified techs cover the US, both onsite and remotely, working on making your network and telephone system trouble free and running smoothly. We provide local service to the Chicago Metro Area, Milwaukee, Madison, Appleton, SE Wisconsin, NE Illinois, and Rockford. Our nationwide network of certified Avaya Technicians can help you get your system up quickly.
