Sales and Service:
Chicago: 312.224.8521
Milwaukee: 414.431.4777
IP Office Techs and Avaya offer these guides to migration strategies when moving to IP Office. While this is just a sampling of migrations possible, we are experienced in migrating most systems. Why? IP office uses two-wire technology, so the wiring for the system is already in place. Plus, with the advanced feature set and options, we can program the system to do what you already like in your current system, but go much deeper than before with "fine tunings" that go right to your customers on-line experience.
Our knowedge of call center technology and design uses our proven methods, plus we involve your agents and managers in the setup process. There may be different call flows that better utilize the agents time for example.
Any migration is a careful study of features you have now, issues that come up, new features desired, planning for growth, and unknown features a business partner such as IP Office Techs can help you discover. We look forward to assisting you with your migration project.
