888.530.9112 | 414.431.4777

IP Office Techs

Telecom & Network Support Services

Standard Features Include

  • Hold
  • Transfer
  • Conference
  • Park
  • Forward internally or to an external number
  • Speakerphone
  • Headset Connection & Button
  • Do Not Disturb
  • Call Pickup
  • Call Coaching
  • Intercom
  • Handsfree Intercom
  • Page Phones
  • Whisper Page
  • Music on Hold
  • Last Number Redial
  • Flash Key
  • Time & Date
  • Timer
  • Personal Directory
  • System Wide Directory

  • Call Log with Name and Caller ID if available
  • Visual Voicemail (if voicemail is included)
  • User One Button Dial  w Status (Appearance)
  • Hunt Groups - 3 types
  • Hunt Group Voicemail
  • Call Center Features such as queueing with messages
  • Incoming Line Routing
  • Record Call (if voicemail is included)
  • Multi Level Auto Attendant (if voicemail is included)
  • Remote Access to Voicemail (if voicemail is included)
  • Hunt Groups - 3 types
  • Multiple Companies on 1 System (ask us how)
  • Incoming Line Routing
  • Selective Ring Pattern
  • Contrast Control
  • 4 Volume controls - Handset, Speaker, Headset, and RIng Volume
  • Multi Angle Phone Stand
  • Easy to use System Management Software
  • System Status Software: shows historical information about system as well as active calls

Optional Features Include

  • Rack mount or wall mount kit for main components
  • Page External Speakers
  • Voicemail to Email with wav file attachment
  • Extended music on hold with company info inserted between music segments
  • External Door Phones w Buzzer
  • Connect multiple sites together with 4 digit dialing
  • Conference Bridges with separate dial in number
  • Add up to 212 phones or more with IP500V2
  • Have an IP phone at home or remote office using a VPN

  • Call logging file generation for reading in Excel (IP406 only)
  • CCR - our Call Center Reporting Software Package
  • Polycom Conference Phones
  • Headsets - wired or wireless
  • Sidecar, connects to phone to show you status of all stations (for receptionist)
  • Backup Power Supply (UPS)
  • Line Conditioner (for areas where voltage may be irregular)

Warranty

  • 2 year parts warranty is included with new system purchases, extended warranty available. Does not cover labor to diagnose and replace components.
  • For refurbished systems, the warranty is 1 year for parts only.
  • Service calls are guaranteed for the original problem for up to 30 days from the service date.


For service or support from us for the first time please click on the New Customer button



For a no obligation quote for one of our award winning phone systems, click the button below



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Can't get fast relaible service from your current Avaya Partner? 

We can service all Avaya IP Office Systems, no matter who has installed it.  We can tidy up the programming, repair or replace parts, troubleshoot phone company issues, set up features you did not know existed, and all done quickly at a reasonable rate. Fill out our form or call us at 414.431-4777.

Please fill out our new customer form to start with us even faster!  We call even on weekends!  Click the below link

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Since 2017, we have complete sets of videos that mirror our in-person training classes.  Visit the page here.


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Huge IPO Download Site

Checkout our new downloads site - sales materials, technical docs - the works, all organized for ease in finding what you need.  ipoffice-service.com



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