888.530.9112 | 414.431.4777

IP Office Techs

Telecom & Network Support Services


We can provide Nationwide on-site service to your business.  We will first see if it is something we can handle over the phone and then dispatch (sometimes same day) an onsite tech. 

Typical rates are $150.00 per hour plus a trip charge, which is $90.00 in most metro areas, possibly higher in rural areas. Our regular hours are Monday through Friday 8am to 5pm. (rates are slightly higher for Enterprise Class Systems).   

For first time customers a credit card is required for scheduling. You are not billed until service work is completed. 

To speed up the process, please fill in our new customer form now.


  • Avaya CM and Aura Enterprise Platforms including Definity and the S8300, S8400, and S8500 Servers
  • Avaya IP Office
  • Nortel Norstar
  • Nortel BCM Series
  • Nortel CICS and MICS
  • Nortel Option 11, 61, CS 1000 etc. * (only in Charlotte NC and Milwaukee area)
  • Avaya Partner
  • Avaya Definity*
  • Avaya Aura*
  • Avaya Communication Manager*
  • Audix Voicemail*
  • All Asterisk based VoIP Systems including FreePBX, Elastix, TrixBox and others

* These systems are considered Enterprise Class Systems

Toll Free 888.530.9112 | Milwaukee 414.431.4777 | Chicago 312.224.8521

For service or support from us for the first time please click on the New Customer button

For a no obligation quote for one of our award winning phone systems, click the button below

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Can't get fast relaible service from your current Avaya Partner? 

We can service all Avaya IP Office Systems, no matter who has installed it.  We can tidy up the programming, repair or replace parts, troubleshoot phone company issues, set up features you did not know existed, and all done quickly at a reasonable rate. Fill out our form or call us at 414.431-4777.

Please fill out our new customer form to start with us even faster!  We call even on weekends!  Click the below link

New Customer Form 

Our Own YouTube Channel

Since 2017, we have complete sets of videos that mirror our in-person training classes.  Visit the page here.

New Customers Wanted

We want you as our customer. Did you know top Avaya Business Parters call us to to provide technical services for their own customers?  Why not go direct! Fill out our 

Easy Web Form and check off what you are interested in. We'll call you back real soon. 

Huge IPO Download Site

Checkout our new downloads site - sales materials, technical docs - the works, all organized for ease in finding what you need.  ipoffice-service.com

More Choices

When you ask us to provide a quote we can prepare two or three different quotes for any budget requirements.  

Lease a System

Competitive Lease Plans Now Available!


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We Do It All

Network Services

Cabling and Testing

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Avaya IP Office Installation

Avaya IP Office Service

Avaya IP Office Upgrades

Avaya IP Office Programming

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Avaya IP Office Sales

Avaya IP Office Consulting

Avaya Project Management

Avaya IP Office Maintenance

Avaya IP Office SIP Trunking