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IP Office Techs

Telecom & Network Support Services

StarSystem® Cloud/Hybrid Architectures                                       

Star2Star empowers global business success with a Full Spectrum Communications Solution that tailors to fit your unique goals. With options ranging from Cloud to Hybrid, rest assured that we deliver the advanced features, cost savings, and reliable solutions your business needs in order to thrive in today's fast-paced marketplace.

StarSystem® Cloud

If your business employs exceptional Internet service, StarSystem® Cloud allows you to leverage the power of the cloud.

  • Available both domestically and internationally
  • Multi-tenancy configuration, setup, and support
  • Tiered access
  • Flexible user roles
  • Multilingual
  • Fully customizable and responsively designed admin portal
  • Provisioning and order system for low-touch configuration and installation, logistics support, and ongoing management
  • Simplified and streamlined billing

StarSystem® Hybrid

This innovative architecture delivers the benefits of both on-premise and hosted solutions by combining the best of both worlds. Our award-winning, patented cloud architecture guarantees 99.999% uptime reliability.

  • Unified voice, conference, video, chat, mobile, fax, presence management, and more in one, easy-to-use platform
  • Voice traffic optimization and SD-WAN controls for unrivaled call quality and adaptation to network changes
  • Built-in Quality of Service (QoS), edge traffic shaping, and disaster recovery
  • End-to-end customization options with our integration platform, StarPaaS

StarBox® Voice Optimized SD-WAN Family

Each Star2Star Hybrid system includes a StarBox® Voice Optimized SD-WAN that connects to one of our data centers. This tool allows us to manage and monitor the quality of your phone system and helps us guarantee 99.999% reliability and substantial costs savings.

A StarBox is an edge router installed between your firewall and Internet connection.  It is tranparent and can be used in bridge mode to preserve your outside IP address connectivity to any systems you have on your LAN.  Its main purpose is to traffic shape the data so that voice traffic has priority over data so that there are no voice dropouts.  Voice traffic typically takes up only 5% of your total bandwidth, but needs to be protected.  This is the element that makes the Star2Star system unique and more reiable than other hosted solutions. The StarBox also includes the ability to route internal calls, and also provide a central repository for any update files to the VoIP phones.

All 3 models are equipped with the same interface and feature set:
  • Voice Optimized SD-WAN controls and prioritization
  • Edge traffic shaping for voice and data
  • Unparalleled visibility and adaptation to network changes
  • Flexible networking configuration with dual WAN ports for Automatic WAN failover
  • VoIP gateway and local survivability
  • Secure, always-on call recording
  • Zero admin, centrally managed
  • Manage multiple locations from a single screen
  • Integrated 24/7/365 monitoring and remote management
  • All solid state, low power consumption (as low as 6W)
  • Long life, high reliability

For service or support from us for the first time please click on the New Customer button

For a no obligation quote for one of our award winning phone systems, click the button below

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We can service all Avaya IP Office Systems, no matter who has installed it.  We can tidy up the programming, repair or replace parts, troubleshoot phone company issues, set up features you did not know existed, and all done quickly at a reasonable rate. Fill out our form or call us at 414.431-4777.

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